Privacy & Refund Policy

1. Introduction

Welcome to NewtClaw, operated by ROHAN KUMAR. We respect your privacy and are committed to protecting your personal data. This policy informs you as to how we look after your personal data and our terms regarding refunds and cancellations.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

• Identity Data: includes first name, last name, username.
• Contact Data: includes email address, telephone numbers.
• Technical Data: includes IP address, login data, browser type and version.
• Usage Data: includes information about how you use our website, products and services.

3. Cancellation Policy

You can cancel your subscription at any time through your dashboard or billing portal. Please note that cancellation takes effect immediately. Upon cancellation, you will lose access to all pro features and your AI bot instances may be disabled or limited to the free tier functionality.

4. Refund Policy

We offer a 7-day refund window for all new subscriptions. If you are not satisfied with our service, you can request a full refund within 7 days of your initial purchase date.

Refund requests made after the 7-day window will be considered on a case-by-case basis and are typically not granted. NewtClaw does not offer prorated refunds for mid-cycle cancellations.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. For AI bot instances, we encrypt all API keys using AES-256 and do not store plain-text keys.

6. Contact Us

If you have any questions about this policy or our practices, please contact us at: support@newtclaw.com